SUPPORT
Welcome to the VanSprint support page! We are here to provide you with the best possible help with all your concerns and questions.
I have a problem
Warranty requests, shipping damage claims, cancellation requests, return requests
I would like to make an appointment
Repair and maintenance requests, test drives or telephone advice
I have a question
To the frequently asked questions
No response?
Sent an email and still no response?
I want to buy a bike and need help
You want to buy a bike and don't know exactly which model is right for you? No problem! Simply write us an email to service(at)vansprint(dot)co(dot)uk. Our team looks forward to providing you with individual advice and finding the perfect bike for your needs!
I would like to lease a bike
There is no option for you to lease a bike from us in your country.
No response from us?
If you have already sent us an email, please be patient while we review your request. We process all inquiries as quickly as possible. Please also check your spam or junk folder as our emails can sometimes end up there. We would like to ask you to refrain from calling or re-sending emails multiple times. Unfortunately, such multiple requests mean that we have to spend additional time processing them, which increases our response times.
Thank you for your understanding and support!
FAQ
You will most likely find the answer to your question in our frequently asked questions.