Fast delivery!
Great reviews!
Large Selection of bikes in stock!
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Christmas Sale !
Up to 40% discount on RRP on selected bikes!
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You have found your dream bike on VanSprint!

What happens next?

After you have placed your order, please make sure that your provided address is correct and includes

  • your house number
  • your phone number

We are working with Emons and DSV to provide fast delivery in Europe. After we have received your payment, we will send your new e-bike on its way as soon as possible.

How long does delivery take?

Standard shipping for items in stock can be around 10 working days. For items not in stock it can take up to 2 to 3 weeks. You can find the estimated shipping date in your customer account. We will also notify you via e-mail of any changes to the shipping date.

Shipping cost

For a cart value below £500, we charge £19.99 for shipping. Everything above that is £75.00

Where do you ship to?

We provide shipping to the UK Mainland and Northern Ireland. This includes England, Scotland and Wales. For other destinations, please contact our customer service team.

Please be advised that goods will be sent from the EU. Therefore, your order will have to go through a customs clearance process for which you may be contacted by our carrier and their partners.

Any issues with your delivery or your new e-bike?

If your bike arrives with heavy visible damage on the packaging, you can still accept it. Please make sure you ask the delivery driver to note down the damages and take photos if you can.

IMPORTANT: Please check your new e-bike for damage immediately after receipt and notify us of any damage within 2 days of receipt. Damage that is reported after this deadline is unfortunately not covered by transport insurance.

Please check our refund and return policy for more information.

You can use our contact form and we will help you resolve your issue. You can also reach us via email.